What a winning streak! Allen Parish Community Healthcare is excited to announce that it has taken home 10 outstanding awards in service excellence, recognizing its distinction in improving the patient experience and staff engagement. The awards, presented by Custom Learning Systems during the annual HealthCare Service Excellence Conference include:
Breakthrough Awards
- Diamond Achievement Award ‘HHCAHPS Recommend’ (17.21% improvement)
- Ruby Achievement Award ‘HCAHPS Communication about Medicines’ (11.99% improvement)
- Ruby Achievement Award ‘HCAHPS Hospital Environment – Quiet’ (12.57% improvement)
- Emerald Achievement Award ‘HCAHPS Communication with Nurses’ (6.89% improvement)
- Emerald Achievement Award ‘HCAHPS Communication with Doctors’ (5.76% improvement)
- Emerald Achievement Award ‘HHCAHPS Rate the Agency’ (7.89% improvement)
- Emerald Achievement Award ‘HHCAHPS Care Issues’ (6.16% improvement)
- Emerald Achievement Award ‘HHCAHPS Care of Patient’ (5.46% improvement)
- Bronze Improvement Award ‘HCAHPS Discharge Information’ (5.54% improvement)
- Bronze Improvement Award ‘HHCAHPS Recommend’ (9.84% improvement)
In 2024, 175 Breakthrough Awards were presented during the Breakthrough Awards & National Rural Honor Roll Luncheon held on Wednesday, November 6, 2024. The luncheon celebrated the outstanding achievements and innovative efforts within the healthcare industry, recognizing organizations that have demonstrated an exceptional commitment to driving excellence in patient care.
The Breakthrough Award highlights and celebrates outstanding achievements in patient experience, honoring healthcare organizations that demonstrate exceptional dedication to improving patient care and satisfaction. These awards serve as a benchmark for excellence, inspiring healthcare professionals to continue advancing innovative solutions that enhance the overall patient experience.
These wins cap off a fantastic year for Allen Parish Community Healthcare, as we continue to lead the charge in healthcare. We’re looking forward to even more success in the year ahead!